Salesforce language translation with context-aware AI and PII protection

Maximize your CRM investment with Salesforce language translation

Customer expectations of brand support are at an all-time high, and speaking the preferred language of your customers is now a must. Language I/O’s Salesforce translation apps enable your brand to communicate with global customers in any language without the need to hire and train additional agents.

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Einstein Bots
Live chat

Instantly translate incoming and outgoing chat messages with customers.

Salesforce live chat translation >

Case

Resolve issues in any language and clear out ticket queues with ease.

Salesforce Case translation >

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Give global customers the tools they need to answer their own questions.

Salesforce Knowledge Article translation >

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Power multilingual conversations across all of your web properties, including social messages.

Salesforce Social translation >

Einstein Bots

Enable rules-based Salesforce Einstein Bots to provide 24/7 multilingual support.

Salesforce Einstein translation >



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Case
Article
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Einstein Bots

See how we can help you engage customers where you already work

Language I/O’s turnkey solutions for popular CRMs enable you to begin translating in as quickly as 24 hours. And for any other need, we have an API to power real-time translation in your preferred platform.

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Case
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Salesforce Chat

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Salesforce Case

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Salesforce Knowledge Article

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Effortlessly generate high quality, secure translations inside Salesforce

Combine the robust features of our core technology with Salesforce’s customer support tools. Our Salesforce language translation API helps your team deliver the most accurate multilingual customer service and personalized translation.

Multilingual support that fits your brand

Define how industry- and brand-specific terminology should be handled across all multilingual support channels. Our Self-Improving Glossary tracks acronyms, jargon, slang, and misspellings, automatically optimizing translations over time for the highest degree of accuracy.

Support customers in more than 150 languages

Using our technology empowers your monolingual support agents to communicate in 150+ languages, all in real-time. Save time and budget by using your existing team to support multilingual customers instead of hiring new agents.

Best engine selection to provide high quality translations

We aggregate the world’s leading machine translation technology and intelligently select the best engine for each conversation.

Preserve customers’ data privacy

No content remains in our system or any sub-processors. As soon as we complete the real-time translation, content is wiped from all systems so that we can provide you with the protection inherent to a Zero Trace environment.