Your customers have spoken. 74% of buyers are more likely to purchase your product if you provide support in their language.
It used to be that way. But Language I/O has made multilingual customer support not only possible, but simple. We embed the tools your agents need right inside Salesforce Service Cloud and Oracle Service Cloud (a.k.a. RightNow) so agents can translate support articles, chat, and support emails.
And when you support your clients in their language, your own support costs will start to go down.